The International Organization for Standardization (ISO) has approved the operations of Ecobank Kenya, granting it with a certificate of Standardization.
This comes after a comprehensive audit conducted by the independent and highly respected British Standards Institution (BSI), the United Kingdom’s national standards body, which enjoys the prestige of a Royal Charter.
Ecobank Kenya Managing Director (MD) Cheick Travaly said that the certification comes as a result of the company’s commitment to ensure sustainability of the business to enhance customer experience.
“The certification is a clear indication of the strength of the bank’s investments in people, processes and technology and demonstrates our commitment to ensuring sustainability of our business while enhancing customer experience,” said Mr. Travaly.
The MD added, “As a member of the Ecobank Group, pan-African bank, we subscribe to international best practice in business continuity management systems and certification by an independent external standards institution affirms this.”
The ISO certification from the BSI gives Ecobank Kenya a competitive advantage and publicly demonstrates the bank’s legal and regulatory compliance and commitment to the prevention or reduction of large-scale damage in the event of an incident.
Ecobank affiliates in the Central and Southern Africa Regions of Rwanda, Uganda and Zimbabwe have also received the prestigious ISO certification.